FAQs

What are your business hours?

Our practice hours are from 9am to 5pm Monday to Friday (excluding public holidays).  Appointments can be made by calling 02 9587 4720.

Where are you located?

Our surgeons consult in a number of locations.  Dr Molnar and Dr Keeley consult at Suite 5, 19 Kensington St,  Kogarah. It is also possible to see Dr Molnar at Bella Vista, Dubbo and Moree, Dr Keeley in Caringbah and Menai and Dr Smith in Chatswood and Kareena.  Please call the rooms on 02 9587 4720 for more details.

How can I make an appointment?

All appointments can be made by calling the rooms on 02 9587 4720

Do I need a referral from a doctor to make an appointment?

A referral from a general practitioner (GP) enables you to claim a portion of the consultation fee from Medicare. This referral is valid for 12 months. A referral from another specialist is accepted and this is valid for only 3 months.  You can make an appointment without a referral HOWEVER you will not be able to claim a medicare rebate for the consultation fee.

Do you treat workers compensation and third-party claim patients?

We are happy to see all Workers Compensation and Third Party claim patients. If you wish your insurer to be billed directly, you must provide a letter of approval from your insurer at your first appointment. In the absence of a letter of approval from the insurance company, workers compensation and third-party fees are to be paid on the day by the patient.

What should I bring with me when I come for an appointment?

  • All your x-rays and scans with you to every appointment. Remember to take them back with you when you leave.
  • Any previous medical records or reports (including reports from physiotherapists) even if they do not seem related to your current problem.
  • Any Hospital Discharge Referral relating to your trauma especially if you have been treated in an Emergency Department for a suspected fracture.
  • Your medicare card
  • Details of your insurance
  • Physiotherapist and your current GP details.
  • Workcover and Third Party Insurance patients must have an approval letter to see one of the specialist if the insurance company is to be invoiced for the consultation.

What about your fees?

Our surgeons’ fees are guided by the Australian Medical Association recommended fee. This means that in most instances there will be a part of your surgical fee which will not be covered by Medicare and your health fund. It is important that you ask about this gap. Our staff are fully informed with changes and rebates and will be able to help you.

What are your accepted methods of payment?

Payment at the time of the consultation is appreciated. Bank checks, personal checks, cash or credit cards (MasterCard, VISA) are accepted.

Do I need to have private health insurance?

You do not need private health insurance to see the surgeons at SOTRS.  Our surgeons are able to provide services in the public hospital system as well as the private hospital system.  Having private health insurance ensures that the surgeon of your choice will perform your operation.  It also will help fund the hospital and anaesthetic charges and will likely allow a shorter waiting time.  Non insured patients can be placed on a waiting list at Sutherland Hospital, Westmead Hospital, Dubbo Base Hospital or Moree Hospital.  There is generally a 6-12 month wait for non-urgent procedures and as these hospitals are teaching hospitals, your surgery may be performed by the training registrar under the supervision of your treating orthopaedic surgeon.  Alternatively, non insured patients can elect to have their surgery performed in the private hospital. They will need to cover all the hospital and surgical costs prior to hospital admission.